Terms of Service

1. Acceptance of Terms

By downloading, installing, or using any application or service provided by AgentChain AI ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms apply to all visitors, users, and others who access or use our services.

2. Use of Services

We grant you a limited, non-exclusive, non-transferable, and revocable license to use our applications and services for your personal, non-commercial use, subject to these Terms.

You agree not to:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of our applications.
• Use our services for any unlawful purpose or in violation of any applicable laws or regulations.
• Distribute, sublicense, lease, or lend our applications to any third party.
• Interfere with or disrupt the integrity or performance of our services.
• Attempt to gain unauthorized access to our systems or networks.
• Use our services to transmit any malware, viruses, or harmful code.

3. Intellectual Property

All content, features, functionality, code, designs, graphics, trademarks, and other intellectual property associated with our services are and shall remain the exclusive property of AgentChain AI and its licensors. Our services are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our content without prior written consent.

4. User Content

You retain ownership of any content you create, upload, or submit through our services ("User Content"), including but not limited to pet health logs, wellness data, photos, notes, and any other information you enter into our applications. By submitting User Content, you grant AgentChain AI a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely for the purpose of operating, providing, and improving our services.

You represent and warrant that you own or have the necessary rights to submit your User Content and that it does not infringe upon the rights of any third party.

We may use de-identified and aggregated data derived from User Content for analytics, product improvement, research, and commercial purposes, in accordance with our Privacy Policy and applicable law. De-identified and aggregated data that has been incorporated into datasets may be retained even after account deletion, as it is no longer associated with your identity.

5. Payment & Subscriptions

Some of our applications may offer in-app purchases or subscription services. All payments for iOS applications are processed through the Apple App Store and are subject to Apple's terms and conditions. Payments for Android applications are processed through Google Play and are subject to Google's terms and conditions.

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order.

Cancellation

All purchases are non-refundable. You can cancel your subscription at any time through the Apple App Store or Google Play Store subscription settings, or by contacting us. Your cancellation will take effect at the end of the current paid term. Refund requests are handled in accordance with the applicable App Store's refund policy.

Fee Changes

We may, from time to time, make changes to subscription fees and will communicate any price changes to you in accordance with applicable law.

6. Disclaimers

Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our services will be uninterrupted, secure, or error-free, or that defects will be corrected. Your use of our services is at your sole risk.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall AgentChain AI, its directors, employees, partners, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to use) our services.
• Any conduct or content of any third party on our services.
• Any content obtained from our services.
• Unauthorized access, use, or alteration of your transmissions or content.

Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount you paid us, if any, in the twelve (12) months preceding the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless AgentChain AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located within the United States.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to the new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised Terms.

Last Updated: January 1, 2025

12. Mobile Application License

If you access our services via a mobile application, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the application on wireless electronic devices owned or controlled by you, strictly in accordance with these Terms.

Apple and Android Devices

The following terms apply when you use an application obtained from either the Apple App Store or Google Play (each an "App Distributor"):

• The license granted to you is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, in accordance with the applicable App Distributor's terms of service.
• We are responsible for providing any maintenance and support services with respect to the application as specified in these Terms or as otherwise required under applicable law. The App Distributor has no obligation to furnish maintenance and support services.
• In the event of any failure of the application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor may refund the purchase price, if any, paid for the application.
• You represent and warrant that (i) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist supporting" country, and (ii) you are not listed on any US government list of prohibited or restricted parties.
• You must comply with applicable third-party terms of agreement when using the application.

13. Informational Use Only / No Professional Advice

Our applications and services are intended solely for informational purposes, including tracking your pet's health patterns, food, symptoms, and activities. Our services are NOT intended to provide veterinary advice, diagnosis, or treatment recommendations.

Any insights, correlations, patterns, or AI-generated analyses identified through our services should not be interpreted as medical or veterinary advice. We are not veterinarians or licensed animal healthcare providers.

ALWAYS CONSULT A QUALIFIED VETERINARIAN for any questions or concerns about your pet's health. Do not delay seeking professional veterinary advice because of something you have observed or tracked using our services.

We expressly disclaim any liability for actions taken or not taken based on information provided through our services.